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Being Prepared for an ERP Implementation

As your business grows it becomes increasingly more complex to manage successfully. In evaluating technology options to support your business processes, Enterprise Resource Planning (ERP) solutions provide comprehensive tools that integrate the work of your Sales, Operations, Accounting, HR, and other functions around a common set of master data and user profiles.

When choosing an ERP, consider what is fit-for-purpose for your business in terms of functionality and cost, and ideally select a solution that can expand and grow with you.

Tier Tier 4 ERP Tier 3 ERP Tier 2 ERP Tier 1 ERP
Who? Small businesses Medium-sized businesses Lower-middle market companies Large & complex enterprises
Revenue Pre-revenue to $5M $5M – $40M $40M+ $250M+
Implementation cost $1 – $500 $500 – $10,000 $50 – $100k $200k+
Annual cost < $1,000 $1,000 – $5,000 $5k – $25k $85k+
ERP examples – Quickbooks Online

– Freshbooks

– Quickbooks Enterprise

– NetSuite SuiteSuccess Starter Edition

 

– Netsuite

– SAP Business ByDesign

 

– SAP S/4 HANA
Integrates well with – Operational plug-ins such as DEAR & SOS

– Shopify, Amazon

 

– EDI solutions

– Advanced reporting plug-ins

– Process automation

– Business Intelligence

– Advanced operational systems

 

Once you have completed software selection and are ready to embark on your ERP journey, there are some key items to consider:

  • Selecting a technology partner to assess your organization and build an implementation roadmap
  • Understanding how many resources and how much focus the implementation will require from your organization. Making sure that once allocated, that it does not get disrupted.
  • Ensuring that ‘business as usual’ does not suffer because of the ERP implementation

It also becomes increasingly important to keep a close eye on your inventory and cost of goods.

You know how much it should cost to make the product.  However, ingredient prices might vary depending on seasonality and availability; shipping costs can go up, the waste factor may change from one production run to another.  Regardless of how Excel savvy you are, at some point, it becomes increasingly difficult to keep track of all variables and changes. That might be the time to think about implementing an ERP.

Things to know about ERPs/Inventory Management Systems:

  • There are many business/Inventory management solutions available on the market.  They can roughly be divided into two groups:
    • Accounting Software (ex. QBO, Xero) + Inventory/Sales management Software (ex. Dear, SOS) This solution allows for full integration between systems and creates a “mini ERP”
      • PROs: low cost, monthly subscription, relatively simple to learn, quick implementation
      • CONS: not full ERP, not much customization, some limitation on integrations with retailers’ portals; no robust demand/production planning capabilities
      • Best suited for companies with $500K-$30M in sales; small accounting and ops team
    • Full ERP (ex. NetSuite, Golden Finch) Accounting/Finance + Operations + Sales/Marketing + HR +etc => all under one roof
      • PROs: highly customizable to fit the needs of the business, superior reporting/dashboard/analytics, demand/production planning capabilities
      • CONs: higher cost, requires full professional implementations, requires extensive user training
      • Best suited for companies with over $10-15MM in revenue and growing, medium to large internal sales and operations team, dedicated daily accounting internal/external resource.

While choosing a solution for the business, it is important to consider all aspects, including integrations with systems that are already in place, implementation complexity, costs and length; immediate and future benefits, availability of internal/external resources for implementation and use of the system.

In my experience, for implementation to be successful and for the system to be a “help” and not a “burden” on the business and the team, it is very important:

  • To involve all stakeholders / potential users of the system from day one
  • To have a clear road map, including phases, milestones, and deliverables
  • Have a good understanding and plan on how to handle each area of the business during the transition period
  • Be open to engaging an outside professional consultant from the start.  It is much harder to “fix” things in ERP than to do them “right” from the beginning

If you are thinking about upgrading or implementing an inventory management system or ERP, consider reaching out to your CFO / Controller.

We work with a variety of systems and will be able to guide you through this process.

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Working Remotely – Spam and Network Safety

Many of our companies are now working remotely, which poses some threats to IT (Information Technology) security. Home networks are generally not as secure as our offices, so here are a couple of tips to help boost security during this crisis:

Shut it Down

After your workday is complete, make sure to turn off your work computer instead of letting it idle. This helps safeguard against viruses that continue processing during sleep mode and infecting your computer.

Prepare for Bandwith Issues

Due to the high influx of users on conference calls, online meeting platforms may begin to malfunction. Also, prepare for a lag in internet speeds. Start meetings with a heads up to your team, sit as close to your routers as possible or plug in directly. When in doubt record meetings directly to your computer and not the cloud.

If you want to test your network connection because you are experiencing slow connectivity visit https://www.speedtest.net/ and hit GO! Your connection should be above 50mb per second download and at least 20mb upload for a reliable connection.

Don’t Use Strange Wifi

Refrain from using any Wifi networks you’re unfamiliar with. No bumming off Joe Schmo’s unlocked network next door, or Starbuck’s “free with coffee” Wifi from your car. These public networks are easy to hack and can put your computer at risk.

Spam, Hackers, and Scammers – Beware!

With teams transitioning to working remotely, scammers have been making adjustments as well. There has been an increase in sophisticated spam emails, disguising themselves as fellow coworkers and clients.

Remember to ALWAYS check the domain of the email sender to verify identity. The display name can say from “Katy Trienfenbach” but the domain could say katy.taxprep@gmail.com. When in doubt, call the person in question before sending any personal information, clicking a link or downloading files.

Other examples of malicious spam emails may include:

    • “You have a voicemail waiting for your approval”
    • “You are reaching your Microsoft Mailbox capacity”
    • “Your computer has a virus!”
    • COVID-19 emergency emails
    • Emails warning a payment did not go through or the status of payment has changed 

Make sure your team knows these safety guidelines and reports any suspicious activity to your IT team immediately.

 

Additional Reference: Prepare Now for the Second Wave of Coronavirus Hacking


Stage 1 Financial will continue to provide more information as it comes available, please share any information and we’ll be sure to disseminate. 

In the meantime – stay tuned to our Webinars News Page (click here) for the latest updates.
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